Terms & Conditions

Terms & Conditions

The Website Owner, including subsidiaries and affiliates (“riyakontsandcrafts.com” or “Riya Knots and Crafts ” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.


Terms & Conditions

Welcome to riyakontsandcrafts.com If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern riyakontsandcrafts.com relationship with you in relation to this website.


The term riyakontsandcrafts.com or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Chennai. The term ‘you’ refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:


The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without riyakontsandcrafts’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.



Shipping & Delivery Policy


riyakontsandcrafts.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.


Our prices are not all inclusive. All taxes are calculated separately at the time of checkout. 



How long does it take for an order to arrive?


Currently we only Ship PAN India using Delhivery Service.
All ready to deliver packages are dispatched within 3-4 working days.

In case it is a Custom made to order piece it will take 7-15 working days for dispatch of order. Please keep in mind all the products in the page are handmade by the founder and will take some time.
Shipping time is based on your location and service provider.
Please contact us on Instagram/WhatsApp after placing order in case you need a priority delivery.



What if I the product is received in damaged condition?


Since this is a small business and lot of effort is put into every product that is sent out, we wont be able to offer any refunds for the products. Incase product is defective or damaged, we will happily replace the product. Please contact us within 24hrs of delivery of products, via Instagram or WhatsApp.


We will not be covering the return shipping from the costumers end. After the approval of return the products need to be sent back within 7 days. A fresh piece will be sent within the time limit mentioned above. Please make sure that the original product tag and packing is intact when you send us the product back